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Build a Better Online Press Kit

Online press kits are becoming more and more popular as a way to promote your business, however just ... - Drew Gerber
 

Don't Do This to Your News Release!

Hundreds of thousands of News Releases are sent out all the time and many people will show you diffe ... - Maria Boomhower
 

Public Relations for Ambulance Companies

Ambulance Companies need Public Relations so that folks will remember this and get the heck out of t ... - Lance Winslow
 
 

Performance Management Consulting

Certain enterprises change much more rapidly than others. The rate of change is an important determi ... - Elizabeth Morgan
 

Employer's Rights vs. Employee's Privacy

This article looks at the growing debate between an Employee's right to privacy vs. the right of an ... - Mike Myatt
 

The Politics of Press Releases

Among those write them and those who read them, there's a great clamor today to eradicate press rele ... - Paul Furiga
 

Affiliate Marketing: Ultimate Winner or Swiss Cheese Wallet

Have you ever wondered just what it is about affiliate marketing. I mean it is boasted you can make ... - The Viral Source
 

Target Women by Lifestyle, Not Gender

Don't make the mistake of target women consumers by gender alone. Here's why Lifestyle is a smarter ... - Colette Chandler
 
 

  Site Home › Business & Services › Customer Support
   
 

Customer Support

   
 

Customer Service Speaker Says: Premium Coffee Is Worth The Extra Cost

Regularly, I purchase about 18 ounces of a decent French Roast coffee at a specialty retailer for ab ... - Dr. Gary S. Goodman
 

How to Deal With Difficult Customers

Customer complaints can be the schoolbooks from which we learn better sales skills. Here's how to de ... - Mike Dandridge
 

Customer Satisfaction Test: Will They Buy Again, Right Now?

Best-selling author, keynote speaker, and President of Customersatisfaction.com, Dr. Gary S. Goodman ... - Dr. Gary S. Goodman
 

The Power of Open Consumer Feedback

Businesses that don?t listen to what their consumers are saying and how the society rates them are b ... - Jon Gropper
 

Customer Service ? What You Say Makes a Difference

Have you noticed that some people can put across the most unpopular idea without trouble, while othe ... - Andy Britnell
 

You MUST Sweat the Small Stuff

Poor administration can ruin your marketing and selling efforts. Don't ignore the small stuff, like ... - Adrian W. Savage
 

Your Competitive Edge

Today?s retail marketplace has become an aggressive playing field. The internet provides consumers w ... - Ken Lodi
 

Customers Aren't Angry - They're Afraid!

According to Dr. Gary S. Goodman, President of Customersatisfaction.com, a tremendous amount of time ... - Dr. Gary S. Goodman
 

How to Beat Automated Phone Systems

Automatated phone systems waste your time. Here's what to do. - Steve Kaye
 

Customers - Hold Onto What You've Got

You probably spend a great deal of your time looking for new customers or clients. However, are you ... - Alan Fairweather
 

First Contact: The Source of Customer Loyalty

With a click of the finger or walking a few steps to that next business, customers have greater oppo ... - Leanne Hoagland-Smith
 

Four Ways to Provide Customer Service on the Way Out

Do you know what to do with customers who come to your business, but leave without making a purchase ... - Jo Ann Joy
 

Live Customer Support

These days, almost all customer support systems are automated. Still, nothing beats the ?real thing? ... - Marcus Peterson
 

Office Cleaning - Advice For The Cleaning Company

For contract cleaning companies office cleaning is the most competitive market to break into. Some o ... - David Andrew Smith
 

Client Interaction - Building Client Relationships

Becoming your client's "Trusted Advisor" is one of the most important goals you should have. However ... - Kevin Augustine
 
 

Cost vs Customer Control

Are you so worried about the bottom line that you are "saving" so much that you are "losing" your cu ... - Laurie Brown
 

How to Deal With Difficult People

7 tips in how to deal with difficult people. - Stephen Hopson
 

Customer Service Expert Says: Setting An Appropriate Tone Is Crucial

You wouldn't expect a funeral director to do stand-up comedy as he's showing you his line of coffins ... - Dr. Gary S. Goodman
 

Five Customer Service Points for a Credentialing Service

A credentialing verification organization with good customer service responds quickly to questions; ... - Tammy White
 

Angry and Abusive Customers - Applying The Right Mindset Makes Your Life Easier

Angry and abusive customers can turn an enjoyable day into a miserable one. While there are dozens o ... - Robert Bacal
 

How to Calm Cranky Customers Without Blowing Your Stack

Ever have a customer complaint that gets under your skin? Find out how to stay calm with customers w ... - Kim Haas
 

Five Tips to Calm Cranky Customers

1. Tis the Season Recognize that everyone is frazzled during the holidays- you and your customers. G ... - Dina Beach Lynch
 

Customer Service Internet Style - 10 Tips To Improve Your Service

Good, quality customer service is the lifeblood of any industry and your online business is no excep ... - Elizabeth McGee
 

The Customer's Always Right : The Grand Illusion

Is the Customer still "always right?" There was a time not that very long ago when the customer came ... - Jay Bartels
 

Change is Predictable

 

Six Honest Business Friends - They Guide Me In All I Do

 

5 Strategies That Will Boost Your Business Productivity Today! - Part 2

 

Corporate Career Development Networking

 

Management: Cultivating Successful Behavior

 

Survival of the Fittest: The Road to Human Extinction

 
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